What information do we collect about you?
We collect information about you when you place a booking with us.
We also collect information when you voluntarily email us.
How will we use the information about you?
When creating a booking, a contract for us to supply a service is created.
Consent to store your data is automatically granted as we have a “Legitimate Interest” & “Good Reason” for storing this data as a contract is in place.
Data processing is a necessary to create and maintain the booking.
If an email address is provided, the booking confirmation is sent to that address.
We have never and will not share or sell our data to anyone else, nor use it for marketing purposes.
All card payment information is shredded upon completion of the transaction. We maintain our compliance through Worldpay and the Payment Card Industry Data Security Standard (PCI DSS) which is a mandatory requirement for any business accepting credit or debit card payments
Access to your information, correction and deletion
You have the right to request a copy of the information that we hold about you, or ask for this to be deleted.
If you would like to request a copy of your personal information or request a deletion, please contact us.
We want to make sure that your personal information is accurate and up to date.
You may ask us to correct or remove information you think is inaccurate.
Please note that we are unable to delete personal information that is attached to a contract/booking which is active (during the current season for example).
How to contact us